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- TickITplus® - Assessor
Vice President, Business Process Engineering, Calypso Technology, San Francisco, California. Mel has thirty years experience in software and IT in all aspects of the software development life cycle. He has proven success in designing and implementing effective processes and process improvements for Quality and Information Security Management Systems compliant with ISO 9001 and ISO 27001 Standards. Mel has extensive experience in auditing management systems of software and IT services companies worldwide as a registered ISO 9001/TickIT Lead Auditor . Mel is also a registered TickITplus Foundation Assessor and implemented the first TickITplus certification worldwide for a Service Management scope. Mel is a member of the Chartered Quality Institute and British Computer Society.
Chartered Quality Institute, British Computer Society
- Information Management & Security - Service Man